Privacy policy

Last Updated:04/12/2025

1. Information We Collect
We may collect the following data when you use supereos.store:

Personal Information: Name, email, shipping/billing address, phone number.

Payment Details: Processed securely via PayPal, Apple Pay, or Shopify Payments (we do not store credit card numbers).

Technical Data: IP address, browser type, device information (via cookies).

Usage Data: Pages visited, products viewed (for analytics).

2. How We Use Your Data
To process orders and send order confirmations.

To communicate about shipping, returns, or inquiries.

To improve our website (e.g., fix errors, analyze trends).

For marketing (only with consent; opt-out anytime).

3. Legal Basis for Processing (GDPR)
Contract: Processing orders you requested.

Consent: For marketing emails (you can unsubscribe via link).

Legitimate Interest: Fraud prevention, website security.

4. Data Sharing & Third Parties
We only share data with:

Payment processors (PayPal, Shopify Payments).

Shipping carriers (Royal Mail, DHL, etc.).

Legal authorities if required by law.

We never sell your data.

5. Cookies & Tracking
Essential Cookies: Needed for checkout (e.g., cart items).

Analytics Cookies: Google Analytics (anonymous usage data).

Marketing Cookies: Only if you consent (e.g., Facebook Ads).

You can disable cookies in browser settings.

6. Data Retention
Orders: Kept for 6 years (UK tax law).

Marketing emails: Until you unsubscribe.

7. Your Rights (GDPR/UK)
You can:
✅ Request access to your data.
✅ Correct inaccurate information.
✅ Delete your data (unless required for legal/compliance reasons).
✅ Opt out of marketing.

Contact us at lindaedwards4497042@gmail.com to exercise these rights.

8. Security Measures
SSL encryption on all pages.

PCI compliance for payments.

Regular security audits.

9. Age Restrictions
Our website is not intended for users under 16. We do not knowingly collect data from children.

10. Policy Updates
We may update this policy. Changes will be posted here with a new "Last Updated" date.

11. Contact Us
For privacy concerns, contact:

📧 Email: lindaedwards4497042@gmail.com

📞 Phone: +44 20 7836 3715

📍 Address: 25 Wolfe Crescent, London SE16 6SF, UK